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For any questions or assistance regarding your application, please do not hesitate to contact our team. We are here to help.
Support Availability
Our team operates 24 hours a day, 7 days a week — including weekends and public holidays.
Response Time
We aim to respond to all inquiries within 24 hours.
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If your message relates to an existing application, please be sure to include the following:
The email address used in your submission
Your full name as entered on the application
Your reference number (if available)
Providing accurate details will help us locate your file and respond promptly.
Sebe Inc.
Address
Sebe Inc
51 Lorridge St, Richmond Hill, ON
Contact
Phone: +1 (613) 510 1143
Email: [email protected]
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Frequently Asked Questions
The Electronic Travel Authorization (eTA) is a mandatory entry clearance for foreign nationals from visa-exempt countries traveling to Canada by air. The authorization is digitally linked to the traveler’s passport and is required to board flights to Canada. Individuals arriving by land or sea do not require an eTA
Once issued, a Canada eTA remains valid for up to five years or until the expiration of the passport to which it is attached — whichever occurs first. Within this period, travelers may enter Canada multiple times, provided each visit complies with eTA eligibility criteria.
Each individual entry into Canada under the eTA program is generally authorized for a stay of up to six months. The exact duration is determined by a border services officer upon arrival and may vary based on the traveler’s purpose and circumstances.
No. The eTA is not a visa. It is a streamlined pre-clearance requirement for air travelers from visa-exempt countries. It does not authorize employment, formal study, or long-term residency. Those who are ineligible for an eTA or require extended stays must apply for the appropriate Canadian visa.
Eligible individuals may complete their Canada eTA application online by submitting passport information, travel details, and responses to background questions. A secure payment is required at the time of submission. Most applications are reviewed within 48 hours, though processing may take longer if additional documentation or screening is necessary.
Yes. Applications may be submitted on behalf of another individual, including a family member, dependent, or client. All information must match the traveler’s passport exactly, and consent from the applicant is required at the time of submission.
U.S. citizens are not required to obtain a Canada eTA. However, U.S. lawful permanent residents (Green Card holders) must hold an approved eTA when flying to Canada. They are also required to carry both their valid Green Card and passport during travel.
No. This platform is operated independently and is not affiliated with or endorsed by the Government of Canada. It provides an online application experience with structured guidance and optional support throughout the submission process.
Begin Your Canadian Travel Authorization Application
Complete your eTA application online in just a few minutes.
Follow the secure process below to get started