Terms and Conditions

Important Notice:
Sebe Inc. operates as an independent application platform and is not affiliated with the Government of Canada. Travelers may choose to apply for their Canada eTA directly through the official government website at without utilizing our platform or incurring any service-related fees.

Updated: June 21, 2025

1. Introduction

Welcome to https://evisacan.com, an online platform operated by Sebe Inc, a Canadian travel facilitation service headquartered at 51 Lorridge St, Richmond Hill, ON. The following Terms of Service (“Terms”) constitute a binding agreement between the user (“you”) and Sebe Inc (“we,” “our,” or “the Company”), governing your use of this website and any associated services.

By visiting our website or utilizing our services in any capacity, you expressly acknowledge that you have read, understood, and agreed to be bound by these Terms in full.


2. Scope of Services

Our platform provides an optional, fee-based service designed to assist eligible individuals with the preparation and submission of their Canada Electronic Travel Authorization (eTA) applications. This support may include application guidance, document verification, submission facilitation, and customer service.

We do not grant or issue eTAs. Only Immigration, Refugees and Citizenship Canada (IRCC), under the authority of the Government of Canada, is authorized to review, approve, or deny eTA applications. Individuals may alternatively apply directly via the official government website, without using our service or paying any associated processing fees.


3. Eligibility and Use

By accessing or using this platform, you confirm and represent that:

  • You are at least 18 years of age or have obtained the consent and supervision of a parent or legal guardian.

  • You possess the legal authority to provide and submit your own travel and identification information.

  • The information you submit is accurate, truthful, and complete.

  • You agree to comply with all applicable laws and regulations in Canada as well as the conditions outlined in these Terms.

Sebe Inc reserves the right to decline service or terminate access at our sole discretion in the event of any violation of these conditions or the provision of fraudulent information.


4. Authorized Representation

By submitting a request via our platform, you formally grant Sebe Inc limited authorization to act on your behalf solely for the purpose of facilitating your eTA application. This includes handling personal information, preparing and submitting your application materials, and corresponding with you in relation to your submission.

All data handling and representation activities are conducted in accordance with our Privacy Policy and Cookie Policy.


5. Application Review and Processing Timelines

Upon receipt of your completed form, our team will undertake a detailed review to confirm that all required fields are completed and that your information aligns with eligibility criteria. Most applications are processed within one to three business days, although this timeline may vary depending on volume, completeness, or external factors.

The final decision on any eTA application lies exclusively with IRCC. Sebe Inc does not influence, expedite, or guarantee approval of your authorization.


6. Pricing, Payments, and Refunds

All service-related fees, including the Government of Canada’s official eTA charge, are transparently presented prior to payment. Our fees solely reflect the value-added support and facilitation services provided by our platform.

You retain the right to submit your eTA application independently at no cost by visiting the official government website.

We accept major credit cards and digital wallet options for payment. A transaction confirmation will be sent to your email address upon successful processing.

Refunds may only be requested prior to the official submission of your application to IRCC. Once submitted, fees are non-refundable. For a detailed outline of our cancellation and refund conditions, please refer to our Payment, Refund and Cancellation Policy.


7. Ownership and Use of Intellectual Property

All website content, branding, design elements, text, and digital materials are either the exclusive property of Sebe Inc or are used under appropriate license agreements. Reproduction, redistribution, or alteration of this content for commercial or public use is strictly prohibited without prior written authorization.

Any references to external trademarks or third-party brand elements are made solely for identification purposes and do not imply sponsorship, endorsement, or affiliation.


8. Acceptable Use Policy

As a condition of using this platform, you agree not to:

  • Provide misleading, fraudulent, or knowingly inaccurate information

  • Use this platform to engage in any illegal, unethical, or unauthorized activity

  • Interfere with the normal operation or integrity of the website

  • Attempt to extract, harvest, or misuse data or content from the site

  • Employ automated bots, crawlers, or other tools to manipulate or access the platform

Violations of these provisions may result in the immediate suspension or permanent banning of your access privileges.


9. Limitation of Liability

Our role is to offer assistance in the preparation and submission of your eTA application. We are not responsible for application outcomes or decisions rendered by the Government of Canada.

We do not make any guarantees regarding the timeframe, outcome, or success of your application. To the maximum extent permitted by law, Sebe Inc shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this platform or any related services.


10. Disclaimer of Warranties

This website and all associated services are provided on an “as is” and “as available” basis. No warranties, express or implied, are provided regarding accuracy, timeliness, or suitability for any particular purpose. While we make reasonable efforts to maintain up-to-date information, we do not warrant that all content will remain current, uninterrupted, or error-free.


11. Account Suspension and Termination

We retain the right to restrict or revoke access to our services without notice if we determine that a user has violated these Terms or engaged in conduct that we deem unlawful or harmful. You may choose to discontinue use of the website at any time and are not subject to any continuing obligations upon doing so.


12. Governing Law and Jurisdiction

These Terms of Service shall be governed by the laws of the Province of Ontario, as well as the applicable federal laws of Canada. Any legal action or proceeding relating to the use of this website or our services shall be brought exclusively in the courts located in Toronto, Ontario.


13. Modifications to These Terms

We reserve the right to revise or update these Terms at any time, with such changes becoming effective upon publication to this page. You are encouraged to review the Terms periodically. Continued use of the platform following any updates constitutes your acceptance of the revised terms.


14. Contact Information

Should you have any questions, feedback, or concerns regarding these Terms or your use of our services, you may contact us at:

Sebe Inc
51 Lorridge St
Richmond Hill, ON
Phone: +1 (613) 510 1143
Email: [email protected]